Important: By registering an account, making a deposit, or otherwise using the 7c7c7c platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please cease using the platform and contact
[email protected] to request account closure.
01 Introduction
This Privacy Policy ("Policy") describes how 7c7c7c ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Player") who access or use the services available at 7c7c7c.vip and any associated mobile interfaces.
7c7c7c is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. We recognise that the players who trust 7c7c7c with their personal information — particularly those located across Bangladesh in cities including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — deserve clear, honest communication about how that data is used.
This Policy should be read alongside the 7c7c7c Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and any other document published by 7c7c7c, this Privacy Policy shall govern with respect to matters of personal data processing.
Last Updated: This Privacy Policy was last reviewed and updated on 1 January 2026. We encourage you to check this page periodically for any changes. The date at the top of this page will always reflect the most recent revision.
02 Data We Collect
7c7c7c collects personal data in a number of categories depending on the nature of your interaction with the platform. The table below summarises the main categories of data we may hold about you:
| Data Category |
Examples |
Purpose |
| Identity Data |
Full legal name, date of birth, gender, nationality |
Account registration, KYC/age verification |
| Contact Data |
Email address, phone number, city/district of residence |
Account communications, support, notifications |
| Verification Data |
National ID, passport copy, utility bill, bank statement |
Identity verification, fraud prevention, AML compliance |
| Financial Data |
bKash number, Nagad number, Rocket number, Upay account, card last four digits |
Processing deposits and withdrawals in BDT (৳) |
| Transaction Data |
Deposit and withdrawal history, bet records, game history, bonus usage |
Account management, dispute resolution, responsible gaming monitoring |
| Technical Data |
IP address, device type, browser type, operating system, session timestamps |
Security monitoring, fraud detection, platform optimisation |
| Usage Data |
Pages visited, games played, time on platform, feature interactions |
Platform improvement, personalisation, responsible gaming analysis |
| Communications Data |
Support chat logs, email correspondence, complaint records |
Support delivery, dispute resolution, quality assurance |
| Marketing Preferences |
Opted-in/out status for promotional communications |
Sending or suppressing promotional offers in accordance with your preferences |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where this is strictly necessary for responsible gaming compliance (for example, where a player voluntarily discloses information about problem gambling in the context of a self-exclusion request).
03 How We Collect Your Data
7c7c7c collects personal data through the following channels:
- Direct registration: When you create a 7c7c7c account, you voluntarily provide identity and contact information. This forms the foundation of your player profile.
- Account activity: As you use the platform — placing bets, playing casino games, making deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — transactional data is automatically generated and recorded.
- Verification submissions: If we request identity or payment verification, you supply documents directly to our verification team through a secure upload channel.
- Automated technical collection: Our platform systems automatically record technical and usage data such as IP addresses, session logs, and device identifiers whenever you access 7c7c7c.vip.
- Cookies and tracking technologies: As described in Section 6, we use cookies, web beacons, and similar technologies to collect browsing and behavioural data to improve platform performance and user experience.
- Support interactions: When you contact 7c7c7c support via email at [email protected] or through in-platform chat, the content of that communication is recorded for quality assurance and dispute resolution purposes.
- Third-party sources: In limited circumstances, we may receive data about you from third-party fraud prevention and identity verification service providers, or from payment partners such as bKash and Nagad, to the extent necessary to process your transactions securely.
04 How We Use Your Data
7c7c7c uses your personal data only for clearly defined, legitimate purposes. The following table maps each primary use to the data categories involved:
- Account creation and management: To register your account, maintain your player profile, and deliver the core 7c7c7c gaming and betting services.
- Identity and age verification: To confirm that you meet the 18+ eligibility requirement and to comply with our Know Your Customer (KYC) obligations. Underage gambling is strictly prohibited on 7c7c7c.
- Payment processing: To facilitate deposits and withdrawals in Bangladeshi Taka (৳) through your chosen payment method, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
- Fraud and money laundering prevention: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other forms of platform abuse.
- Responsible gaming monitoring: To identify patterns of play that may indicate a player is experiencing gambling-related harm, and to deliver timely responsible gaming interventions where appropriate.
- Customer support: To respond to your queries, resolve disputes, and deliver a consistent, high-quality support experience in English, 24 hours a day, 7 days a week.
- Platform improvement: To analyse usage patterns, diagnose technical issues, and continuously improve the 7c7c7c platform experience for players across Bangladesh.
- Marketing and promotions: To send you information about 7c7c7c bonuses, seasonal promotions (including Eid, Pohela Boishakh, and cricket tournament offers), and platform updates — but only where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].
- Legal and regulatory compliance: To fulfil any legal obligation that applies to 7c7c7c's operations, including record-keeping and responding to lawful requests from competent authorities.
Marketing Opt-Out: If at any time you no longer wish to receive promotional communications from 7c7c7c, contact
[email protected] with the subject line "Marketing Opt-Out" and we will action your request within 5 business days. Opting out of marketing does not affect transactional or account-related communications, which are necessary for the operation of your account.
05 Legal Basis for Processing
7c7c7c processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity: Processing that is necessary for 7c7c7c to perform its obligations under the Terms & Conditions you accepted at registration — for example, creating your account, processing your deposits, and paying out your winnings.
- Legitimate interests: Processing carried out in pursuit of 7c7c7c's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your fundamental rights and freedoms.
- Legal obligation: Processing required to comply with legal or regulatory requirements applicable to 7c7c7c, such as anti-money laundering record-keeping, age verification requirements, and responding to lawful authority requests.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily in the context of marketing communications and optional cookies. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
06 Cookies & Tracking Technologies
7c7c7c uses cookies and similar technologies (including web beacons and local storage objects) to operate and improve the platform. A "cookie" is a small text file placed on your device by a website you visit. Cookies allow 7c7c7c to recognise your browser, remember your preferences, and understand how you interact with the platform.
The following categories of cookies are used on 7c7c7c.vip:
- Strictly necessary cookies: These cookies are essential for the platform to function. They enable core features such as session management, login state, and security token validation. These cookies cannot be disabled without impairing platform functionality.
- Performance and analytics cookies: These cookies collect aggregated, anonymised data about how players navigate the platform — for example, which game categories receive the most engagement, and where players spend the most time. This data is used exclusively to improve platform design and performance.
- Functionality cookies: These cookies remember your preferences — such as your chosen display settings or language — so that you do not need to reconfigure them on each visit.
- Marketing and targeting cookies: Where you have consented, these cookies allow 7c7c7c to deliver promotional content that is relevant to your interests, including offers related to cricket betting, slots, and live casino. You may withdraw consent for marketing cookies at any time.
You can control cookie settings through your browser preferences. Please be aware that disabling certain categories of cookies may affect the functionality of 7c7c7c.vip. To withdraw consent for marketing cookies specifically, contact [email protected].
Note on Third-Party Cookies: Some cookies on 7c7c7c.vip are set by third-party game studio partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, in order to deliver their game content. These cookies are governed by the respective studio's own privacy practices, which 7c7c7c does not control.
07 Data Sharing & Disclosure
7c7c7c does not sell, rent, or trade your personal data. We may share your data with third parties only in the following limited circumstances:
- Payment service providers: We share financial data necessary to process your transactions with our payment partners — including bKash, Nagad, Rocket, Upay, and card processing networks — strictly to execute deposits and withdrawals on your behalf.
- Identity verification providers: We use third-party KYC and anti-fraud service providers to verify your identity and detect suspicious activity. Data shared with these providers is limited to what is strictly necessary for verification and risk assessment.
- Game studio partners: To deliver game content from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers, limited technical session data is passed to those studios' systems. No unnecessary personal data is shared.
- Legal and regulatory authorities: We may disclose personal data to competent authorities, law enforcement, or regulators where required by applicable law, court order, or regulatory directive. 7c7c7c will take reasonable steps to notify you of any such disclosure where legally permitted to do so.
- Professional advisers: We may share data with our legal, financial, and security advisers on a confidential, need-to-know basis where necessary to obtain professional advice or to defend legal claims.
- Business transfers: In the event of a merger, acquisition, or transfer of all or part of 7c7c7c's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this Policy will continue to apply.
All third parties with whom 7c7c7c shares personal data are required to process that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what is necessary to fulfil their contractual obligations to 7c7c7c.
08 Data Security
7c7c7c implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:
- SSL/TLS encryption: All data transmitted between your browser and 7c7c7c.vip is encrypted using industry-standard SSL/TLS protocols. This ensures that sensitive data such as login credentials, payment details, and personal information cannot be intercepted in transit.
- Secure data storage: Personal data held by 7c7c7c is stored on access-controlled, encrypted server infrastructure. Physical and logical access to data storage systems is restricted to authorised personnel only.
- Access controls: Internal access to player data is governed by a strict role-based access control policy. Staff members access only the data necessary to perform their specific job functions, and all access is logged and audited.
- Fraud monitoring systems: 7c7c7c operates automated and manual fraud monitoring systems that analyse transaction and behavioural patterns to detect and respond to suspicious activity in real time.
- Incident response: In the event of a data security incident, 7c7c7c has procedures in place to identify, contain, and remediate the incident promptly. Where required, affected players will be notified in accordance with applicable law.
Important Reminder: While 7c7c7c takes extensive measures to protect your data, no system is entirely immune to security threats. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone. 7c7c7c staff will never ask for your password.
09 Data Retention
7c7c7c retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Our general data retention principles are as follows:
- Active accounts: Personal and transactional data associated with an active player account is retained for the lifetime of the account and for a defined period following account closure.
- Closed accounts: Following the closure of a player account, 7c7c7c retains identity, verification, and transaction data for a minimum period consistent with anti-money laundering record-keeping requirements. This is typically a period of five years from the date of the last transaction.
- Communications data: Support correspondence and complaint records are retained for a period sufficient to resolve any ongoing dispute and to meet quality assurance requirements, typically two to three years.
- Marketing data: Where you have opted in to marketing communications, your marketing preferences and associated contact data are retained until you opt out. Following an opt-out request, marketing data is suppressed within 5 business days.
- Technical and usage data: Aggregated and anonymised analytics data may be retained indefinitely for platform improvement purposes, given that it cannot be used to identify any individual once anonymised.
Once the applicable retention period has elapsed, personal data is securely deleted or irreversibly anonymised. Requests relating to specific retention periods for your data can be directed to [email protected].
10 Your Data Rights
Subject to applicable law, you hold the following rights with respect to the personal data that 7c7c7c processes about you. To exercise any of these rights, contact [email protected] with the relevant request. We will respond within a reasonable timeframe and no later than 30 days from receipt of a valid request.
- Right of access: You have the right to request a copy of the personal data that 7c7c7c holds about you, along with information about how and why it is being processed.
- Right to rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For basic account details, you may be able to update this information directly from within your account settings.
- Right to erasure ("right to be forgotten"): In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to limitations where retention is required by law (for example, AML record-keeping obligations).
- Right to restrict processing: You may request that 7c7c7c restrict the processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
- Right to data portability: Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
- Right to object: You may object to the processing of your personal data where that processing is based on legitimate interests. 7c7c7c will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
- Right to withdraw consent: Where processing is based on your consent — for example, marketing communications or optional cookies — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
How to Submit a Request: Send your data rights request to
[email protected] with the subject line "Data Rights Request". Please include your registered account username and a clear description of the right you wish to exercise. We may need to verify your identity before processing the request.
11 Children's Privacy
The 7c7c7c platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 18. Age verification is a mandatory step in the 7c7c7c registration and KYC process, and we reserve the right to request proof of age at any time.
If 7c7c7c becomes aware or has reason to believe that personal data has been collected from an individual under the age of 18, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on 7c7c7c, please contact [email protected] immediately so that we can investigate and take appropriate action.
Parents and guardians are encouraged to make use of parental control software to prevent minors from accessing online gambling platforms. More information about responsible gaming and underage gambling prevention is available on the 7c7c7c Responsible Gaming page.
12 Third-Party Links
The 7c7c7c platform may, in limited contexts, display references to or non-clickable mentions of third-party brands, payment partners, and game studios. This Privacy Policy applies solely to data collected and processed by 7c7c7c through 7c7c7c.vip. It does not extend to the privacy practices of third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) or payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) whose services are integrated into the platform.
7c7c7c takes reasonable care to work only with reputable third-party partners that maintain appropriate data protection standards. However, 7c7c7c accepts no responsibility or liability for the privacy practices of those third parties. We encourage you to review the relevant privacy policies of any third-party service you use in connection with your 7c7c7c account.
13 Policy Updates
7c7c7c reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players through their registered contact method or by displaying a prominent notice on the platform.
The effective date at the top of this page will always reflect when the Policy was last updated. We encourage you to review this page periodically. Your continued use of the 7c7c7c platform following notification of any updates constitutes your acceptance of the revised Privacy Policy.
If you have objections to any changes in this Policy, you may contact [email protected] to discuss your options, including the voluntary closure of your account.
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7c7c7c processes your personal data, please contact us using the details below:
- Email: [email protected] (plain text — not a clickable link)
- Subject line for data requests: "Data Rights Request" or "Privacy Enquiry"
- Response time: Within 24 hours during standard operating hours (BST, UTC+6)
- Support language: English
- Support availability:
24 hours a day, 7 days a week, 365 days a year
We are committed to resolving all privacy-related queries promptly and transparently. If you feel your concern has not been adequately addressed, you retain the right to escalate the matter through any applicable legal channel available to you under the laws of your jurisdiction.